Regulated firm
Cookie policy
At House Smart Surveying, we use cookies and similar technologies to help our website function properly, improve your browsing experience and better understand how visitors use our website. This Cookie Policy explains what cookies are, why we use them and the choices you have when visiting our website.
What are cookies?
Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website. They allow websites to recognise your device, remember your preferences and help provide a more personalised browsing experience.
Some cookies are essential for our website to operate correctly, while others help us understand how visitors use our website or enable us to provide more relevant marketing.
The cookies we use
- These cookies are necessary for our website to function correctly and cannot usually be disabled through our cookie preference centre. They help with core website functionality, security, remembering your cookie preferences and ensuring our website operates safely and reliably.
- Without these cookies, some parts of our website may not function as intended.
- With your consent, we use analytics cookies to understand how visitors interact with our website. This information helps us improve the performance, usability and content of our website.
- We currently use Google Analytics to collect anonymous statistical information, including how visitors found our website, which pages they visit, how long they stay and how they interact with our content. This information helps us continually improve the experience we provide.
- With your consent, we use marketing cookies to measure the effectiveness of our advertising and provide more relevant marketing across search engines and social media platforms.
- We currently use technologies provided by Google Ads, Meta (Facebook and Instagram) and HubSpot. These cookies help us understand which marketing campaigns are performing well, whether visitors complete actions such as requesting a quotation or contacting us, and allow us to improve future advertising.
- These technologies may also help us display more relevant adverts to people who have previously visited our website.
- Functional cookies help improve your experience by remembering information you've entered, supporting online forms and enabling certain enhanced website features.
- Where available, these cookies may also help us provide a smoother experience when you return to our website.
HubSpot
House Smart Surveying uses HubSpot as our Customer Relationship Management (CRM) and marketing platform.
If you complete an enquiry form, request a quotation, subscribe to communications or otherwise interact with our website, HubSpot may place cookies on your device. These cookies help us recognise returning visitors, understand how our website is being used, improve customer experience and manage our communications with you.
HubSpot may also record information about pages you visit, forms you complete and your interactions with our website where you have given the appropriate consent.
Managing your cookie preferences
When you first visit our website, you'll be asked to choose whether you'd like to accept non-essential cookies.
You can update or withdraw your consent at any time using our cookie preference centre or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality and performance of parts of our website.
Further information about managing cookies can usually be found within your web browser's help pages.
Third-party cookies
Some cookies are placed by carefully selected third-party providers that help us operate our website, analyse visitor behaviour and measure the effectiveness of our marketing activities.
These providers may include:
- Google Analytics
- Google Ads
- Meta (Facebook and Instagram)
- HubSpot
From time to time, we may introduce additional trusted technology providers to improve our website or marketing activities. Where this happens, we'll update this Cookie Policy accordingly.
Changes to this cookie policy
We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use or changes in legal or regulatory requirements.
The latest version will always be available on our website, and the "Last Updated" date at the top of this page will show when changes were last made.
Contact us
If you have any questions about our use of cookies or this Cookie Policy, please contact us.